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Acro Kool Privacy

Collecting Personal Information
AcroKool may obtain personal information in order to provide you with refrigeration services and warranty information. When you acquire services or technical information or any other related services from AcroKool, we may ask you to provide personal details such as:

  • Your full name
  • Your date of birth
  • Your contact information
  • Your business information
  • And any other personal information required to perform such service
Other sensitive personal information such as:
  • Your race and religion or faith
  • Your political beliefs
  • Your health information
will not be collected unless it is required to provide the required service. If we do need such sensitive personal information, we will ask you for a written consent to obtain such information unless exemptions are applied!.

How Do We Collect Personal Information and How is it Stored?
Personal information can be collected via different methods such as:
  • From an application form
  • From online registeration form
  • Verbally via a phone call
  • Or, verbally via direct interaction with one of our staff
We take serious steps to protect your personal information by storing them in a secure applications and database systems.

Using Collected Personal Information
AcroKool will use your personal information for the main business service only. Your personal information will not be used outside of the main service that you asked us to provide.

Access to Personal Information
AcroKool does not sell or trade personal information to, or with other third parties. We maintain confidentiality of all personal information and we take strong measures to secure such information and protect it from any misuse.
However, personal information may be disclosed in some circumstances such as:
  • Government agencies and departments
  • Law enforcement agencies
  • Courts or external advisers
You will be advised of these disclosures when it is required

Correcting Personal Information
Under the Privacy Act, you have the right to access your personal information with some exceptions and also you have the right to correct such information by talking to one of our customer service staff.

AcroKool privacy policy may change from time to time.

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Got a Question?

If you have any questions regarding our refrigeration sales and services please call us on (02) 9644 1807 or Click Here to submit your enquiry.

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